PENGARUH RESPONSIVITAS PETUGAS, TRANSPARANSI BIAYA, KEJELASAN PROSEDUR, DAN KETEPATAN WAKTU TERHADAP KEPUASAN EKSPORTIR DAN IMPORTIR DI BEA CUKAI PELABUHAN TANJUNG EMAS SEMARANG. JOURNAL OF SCIENCE AND SOCIAL RESEARCH, [S. l.], v. 8, n. 4, p. 4331–4340, 2025. DOI: 10.54314/jssr.v8i4.4725. Disponível em: https://jurnal.goretanpena.com/index.php/JSSR/article/view/4725.. Acesso em: 23 apr. 2026.