APLIKASI METODE QUALITY FUNCTION DEPLOYMENT UNTUK SISTEM PENINGKATAN PELAYANAN KONSUMEN. JOURNAL OF SCIENCE AND SOCIAL RESEARCH, [S. l.], v. 4, n. 3, p. 342–346, 2021. DOI: 10.54314/jssr.v4i3.713. Disponível em: https://jurnal.goretanpena.com/index.php/JSSR/article/view/713.. Acesso em: 11 apr. 2026.