ADAPTASI LAYANAN SIBISA DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK DI KOTA MEDAN. JOURNAL OF SCIENCE AND SOCIAL RESEARCH, [S. l.], v. 6, n. 1, p. 250–254, 2023. DOI: 10.54314/jssr.v6i1.1197. Disponível em: https://jurnal.goretanpena.com/index.php/JSSR/article/view/1197.. Acesso em: 12 apr. 2026.