PERANAN CRM DALAM MENINGKATKAN KUALITAS PELAYANAN PADA STOKIS HNI HPAI. JOURNAL OF SCIENCE AND SOCIAL RESEARCH, [S. l.], v. 6, n. 2, p. 394–397, 2023. DOI: 10.54314/jssr.v6i2.1312. Disponível em: https://jurnal.goretanpena.com/index.php/JSSR/article/view/1312.. Acesso em: 4 may. 2026.