“PENERAPAN E-CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) BERBASIS WEB PADA TOKO CITA RASA BENGKULU”. JOURNAL OF SCIENCE AND SOCIAL RESEARCH 9, no. 3 (June 30, 2026): 5012–5017. Accessed July 11, 2026. https://jurnal.goretanpena.com/index.php/JSSR/article/view/6725.