ANALISIS SENTIMEN ULASAN APLIKASI GETCONTACT DI GOOGLE PLAY STORE MENGGUNAKAN TEKNIK NAÏVE BAYES UNTUK PENINGKATAN KUALITAS LAYANAN. JOURNAL OF SCIENCE AND SOCIAL RESEARCH, [S. l.], v. 9, n. 1, p. 138–145, 2026. DOI: 10.54314/jssr.v9i1.5744. Disponível em: https://jurnal.goretanpena.com/index.php/JSSR/article/view/5744.. Acesso em: 10 jul. 2026.