STRATEGI SERVICE QUALITY SEBAGAI MEDIA DALAM MENCIPTAKAN KEPUASAN DAN LOYALITAS PELANGGAN. JOURNAL OF SCIENCE AND SOCIAL RESEARCH, [S. l.], v. 9, n. 2, p. 1678–1687, 2026. DOI: 10.54314/jssr.v9i2.6026. Disponível em: https://jurnal.goretanpena.com/index.php/JSSR/article/view/6026.. Acesso em: 14 jul. 2026.