ANALISIS KUALITAS LAYANAN SISFO DAPODIK DI DINAS PENDIDIKAN KABUPATEN DELI SERDANG MENGGUNAKAN METODE E-SERVQUAL. JOURNAL OF SCIENCE AND SOCIAL RESEARCH, [S. l.], v. 7, n. 3, p. 1069–1080, 2024. DOI: 10.54314/jssr.v7i3.2136. Disponível em: https://jurnal.goretanpena.com/index.php/JSSR/article/view/2136.. Acesso em: 3 may. 2026.