PENGARUH PERCEIVED EASE OF USE TERHADAP MINAT BELI MELALUI FITUR LIVE STREAMING DI APLIKASI TIKTOK PADA MAHASISWA PSIKOLOGI UNIVERSITAS MEDAN AREA
DOI:
https://doi.org/10.54314/jssr.v9i1.5820Abstract
Abstract: This study examines the influence of perceived ease of use (PEOU) on purchase intention through the live streaming feature in the TikTok application among psychology students at Universitas Medan Area. Using a quantitative approach and simple linear regression analysis, 240 respondents were selected through random sampling. The research instruments include the PEOU scale and the purchase intention scale, which were tested for validity (r-calculated > 0.123) and reliability (α PEOU = 0.917; α purchase intention = 0.918). The analysis results show that PEOU has a significant influence on purchase intention, with a significance value of p = 0.000 (p < 0.05), a regression coefficient b = 1.086, and a coefficient of determination R² = 0.127. These results indicate that PEOU contributes 12.7% to the variation in purchase intention, while the rest is influenced by other factors. The descriptive analysis shows that the empirical mean of PEOU (M = 87.89; SD = 9.550) and purchase intention (M = 89.50; SD = 9.780) are both in the high category and exceed their respective hypothetical means. This study confirms the Technology Acceptance Model (TAM), which emphasizes that ease of use is an important driver of technology acceptance and user behavior. The practical implications suggest that e-commerce platforms should prioritize intuitive user experience design to increase sales conversion among Generation Z, while the theoretical implications strengthen the understanding of the psychological mechanisms behind the digital shopping behavior of Indonesian students. Keywords: Purchase Intention, Live Streaming, TikTok, Technology Acceptance Model, Digital Consumer Psychology. Abstrak: Penelitian ini membahas pengaruh kemudahan penggunaan (PEOU) terhadap minat untuk membeli melalui fitur live streaming di aplikasi TikTok, khususnya pada mahasiswa Psikologi di Universitas Medan Area. Penelitian ini menggunakan metode kuantitatif dengan analisis regresi linear sederhana, melibatkan 240 responden yang dipilih dengan cara sampling secara kebetulan. Alat yang digunakan terdiri dari skala PEOU dan skala minat beli yang memiliki validitas (r-hitung > 0,123) dan reliabilitas (α PEOU = 0,917; α minat beli = 0,918). Hasil penelitian menunjukkan bahwa kemudahan penggunaan berpengaruh signifikan terhadap minat beli dengan tingkat signifikansi p = 0,000 (p < 0,05), koefisien regresi b = 1,086, serta R² = 0,127. Dari hasil ini, terlihat bahwa kemudahan penggunaan berkontribusi sebesar 12,7% terhadap minat beli, sedangkan sisa pengaruhnya berasal dari faktor-faktor lain. Dari analisis deskriptif, diperoleh nilai rata-rata PEOU (M = 87,89; SD = 9,550) dan minat beli (M = 89,50; SD = 9,780), yang keduanya berada dalam kategori tinggi dan melebihi nilai rata-rata yang diperkirakan. Penelitian ini juga memperkuat model Technology Acceptance Model (TAM) yang menunjukkan bahwa kemudahan penggunaan merupakan faktor utama dalam penyelesaian penggunaan teknologi dan keinginan perilaku pengguna. Dari segi praktis, penelitian ini menyarankan bahwa platform e-commerce harus merancang pengalaman pengguna yang intuitif guna meningkatkan penjualan pada generasi Gen Z. Sementara itu, secara teoritis, penelitian ini memperdalam pemahaman mengenai mekanisme psikologis di balik perilaku belanja digital mahasiswa Indonesia. Kata kunci: Minat Beli, Live Streaming, TikTok, Model Penerimaan Teknologi, Psikologi Konsumen DigitalDownloads
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