MODERASI MODAL PSIKOLOGIS PADA PENGARUH WORK FAMILY CONFLICT TERHADAP BURNOUT
DOI:
https://doi.org/10.54314/jssr.v9i4.6952Keywords:
Work Family Conflict, Psychological Capital, BurnoutAbstract
This study aims to analyze the effect of work-family conflict on burnout with psychological capital as a moderating variable. The population of this study consisted of 171 employees of the Representative Office of the Audit Board of the Republic of Indonesia (BPK RI) in Riau. The sample used was 118 respondents, determined based on the Krejcie and Morgan (1970) table. The verification analysis technique in this study was conducted using Structural Equation Modelling (SEM) and Partial Least Square (PLS) as analytical tools. The results of the study indicate that work-family conflict has a positive and significant effect on burnout among BPK RI auditors, implying that the higher the conflict between work and family demands, the higher the level of emotional exhaustion, apathy toward work, and decline in auditors’ work productivity. Furthermore, psychological capital was proven to significantly and negatively moderate the effect of work-family conflict on burnout, indicating that auditors with higher levels of psychological capital tend to be more capable of maintaining mental resilience and emotional stability, while also reducing the negative impact of work-family conflict on the emergence of burnout.
Downloads
References
Allen, T. D., French, K. A., Dumani, S., & Shockley, K. M. (2020). Meta-analysis of work-family conflict and various outcomes with a focus on cross-domain versus matching-domain relations. Journal of Business and Psychology, 35(1), 1–17. https://doi.org/10.1007/s10869-018-9532-1
Amin, A., Pertiwi, N., & Ramadhan, H. (2022). Burnout and its impact on the performance quality of public auditors. Journal of Public Sector Accounting, 8(2), 55–68.
Boudrias, J. S., Perreault, M., & Savoie, A. (2021). Psychological capital and employee adjustment to organizational change: Role of coping strategies and change information. Journal of Change Management, 21(2), 174–195.
Cavazotte, F., Moreno, V., & Hickmann, M. (2021). Work engagement and job performance: The moderating role of work-family conflict. Journal of Managerial Psychology, 36(5), 375–388.
Cheung, F., Tang, C. S. K., & Tang, S. (2023). Psychological capital, job burnout, and well-being among public sector employees. International Journal of Stress Management, 30(1), 12–24.
Dong, X., Wang, S., & Dong, Y. (2021). Work-family conflict and burnout in the public sector: The moderating effect of perceived organizational support. Frontiers in Psychology, 12, 655–662.
Ferradás, M. del M., Freire, C., Núñez, J. C., & Regueiro, B. (2019). Teacher profiles of psychological capital and burnout: The protective role of vigor and dedication. Journal of Positive Psychology, 14(4), 513–521.
Frone, M. R. (2003). Work-family balance. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of occupational health psychology (pp. 143–162). American Psychological Association.
Griffin, M. L., & Sun, I. Y. (2017). Work-family conflict and burnout among police officers. Policing: An International Journal, 40(1), 166–181.
Herrera, R., Salanova, M., & Martínez, I. (2022). Burnout in high-stress professions: A systematic review. Occupational Health Science, 6(2), 243–268.
Karakas, & Kose, (2023). Psychological capital as a moderator of the relationship between work stress and burnout. Management Research Review, 46(7), 1452–1470.
Kreiner, G. E., Zorn, M., & Allen, D. G. (2023). The “always-on” culture: Technology, work-family conflict, and work stress. Journal of Organizational Behavior, 44(2), 207–225.
Li, L., Li, Y., & Chen, X. (2024). The relationship between work-family conflict and job burnout: The moderating effect of coping strategies. Current Psychology, 43(3), 3569–3582.
Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital: Developing the human competitive edge. Oxford University Press.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397–422.
Nanda, A., Widodo, A., & Hartono, R. (2022). Work-family conflict and audit quality among public sector auditors in Indonesia. Journal of Government Auditing, 9(3), 40–55.
Newman, A., Ucbasaran, D., Zhu, F., & Hirst, G. (2014). Psychological capital: A review and synthesis. Journal of Organizational Behavior, 35(S1), S120–S138.
Nohe, C., Meier, L. L., Sonntag, K., & Michel, A. (2015). The chicken or the egg? A meta-analysis of longitudinal studies on the relationship between work–family conflict and stress. Journal of Applied Psychology, 100(2), 522–536.
Okechukwu, C. E., et al. (2023). The moderating role of psychological capital on the relationship between work-family conflict and burnout among artisans. International Journal of Workplace Health Management, 16(1), 81–98.
Putri, A., & Alhabsji, T. (2021). Work-family conflict and job stress among government auditors in Indonesia. Jurnal Aset Publik, 5(1), 75–86.
Ridwan, A., & Kadiyono, A. L. (2020). Audit assignment stress and work-family balance among government auditors. Jurnal Manajemen Kinerja, 22(3), 401–414.
Rupert, P. A., Stevanovic, P., & Hunley, H. A. (2009). Work–family conflict and burnout among practicing psychologists. Professional Psychology: Research and Practice, 40(1), 54–61.
Smith, G., Minor, M., & Brasher, H. (2017). Burnout and work-family conflict in different occupational groups. Occupational Health Review, 35(4), 221–234.
Sonia, S., & Verma, A. (2023). Bidirectional effects of work-family conflict in public service organizations. Public Organization Review, 23(1), 181–196.
Susanti, F., Raharjo, K., & Supriyadi, A. (2023). Audit workload and burnout among Indonesian government auditors. Jurnal Akuntansi Publik, 11(1), 77–96.
Violanti, J. M., et al. (2017). Police stress and burnout: A literature review. Policing: A Journal of Policy and Practice, 11(3), 339–353.
Wang, Z., Liu, H., & Wang, H. (2022). Psychological capital and employee performance in the public sector. Public Personnel Management, 51(4), 572–589.
Zhang, X., Zhao, L., & Wang, M. (2022). Family-related stressors and work-family conflict: The moderating role of support. Current Psychology, 41(3), 1501–1514.
Zhou, X., Li, L., & Wang, Y. (2021). The effect of work–family conflict on occupational well-being: The mediating role of burnout. Journal of Vocational Behavior, 130, 1–11.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Rio Pramono Jati, Ririn Handayani, Adolf Bastian, Didik Siswanto (Author)

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.









