Optimalisasi Digital Workplace Berbasis Sistem Informasi Terhadap Kinerja PegawaiPada Sistem Work From Home

Abstract

This study aims to analyze the effect of a digital workplace based on information systems on employees’ administrative and documentation performance in supporting bureaucratic digital transformation. The research employs a qualitative approach through literature review and case studies. Three cases are examined, namely road damage management in North Maluku, the implementation of the SI MANTAP Sumut application with the Maker–Checker–Signer mechanism, and the use of SIMPEG e-Kinerja in Bogor City. The results indicate that a digital workplace based on information systems has a significant impact on improving employee performance, particularly in terms of administrative efficiency, data accuracy, documentation quality, as well as transparency and accountability. The North Maluku case shows improved reporting speed and responsiveness. SI MANTAP Sumut enhances data validity through internal control mechanisms, while SIMPEG e-Kinerja in Bogor City supports more objective, data-driven performance evaluation. However, challenges remain, including limited technological infrastructure, varying levels of digital competence among employees, and suboptimal system utilization. Therefore, strengthening system integration, improving human resource capacity, and developing more adaptive and integrated systems are necessary.